Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 279449 Views
  • 2 replies
  • 2 kudos

Resolved! rolling contract

just looking to upgrade to iphone 11. what is meant by a rolling contract monthly

sivvy by Level 1: Joiner
  • 681 Views
  • 3 replies
  • 0 kudos

Phishing Text - Want to confirm if its real or not!

I Usually dont really receive such texts, most I get come from O2Uk to my phone I recieved an odd text today from ++47934125464 Text stated as folllowed O2: We were unable to process your latest bill. In order to avoid fees, please update your billin...

Benboi192 by Level 1: Joiner
  • 7737 Views
  • 5 replies
  • 0 kudos

Refund

£10 each month keeps getting taken out of my bank account from a pay monthly sim I have never used and never got before and I need this to stop

chloe15 by Level 1: Joiner
  • 1053 Views
  • 5 replies
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Coverage

We have recently moved and find ourselves in a gap in coverage. The network status checker is inaccurate and when raising an issue I get a text telling me that everything is fine. I have raised it twice. It recommends that I post here which I am happ...

Fz2hqs by Level 1: Joiner
  • 832 Views
  • 4 replies
  • 0 kudos

Final bill

Has anyone got any idea as to how I can get my final bill from O2 after porting my number to another network? I can't use the MyO2 app and it won't let me connect to online help, I can login in on the website but it states that I have no device, I ca...

Bobbety by Level 1: Joiner
  • 605 Views
  • 2 replies
  • 0 kudos

Resolved! Transferring number to new contract under different name

HiI was previously using my brother's number and wanted to transfer it to my new monthly contract. Because the number I was using wasn't under my name, I was informed by o2 to call their customer service line. Everytime I call, the line just drops af...

pmath89 by Level 1: Joiner
  • 391 Views
  • 1 replies
  • 0 kudos

new O2 user

Hi I'm about to join O2 from Three and just wondered if there any cons to getting a new phone and contract via a reseller like MPD or affordable mobiles vs O2 direct? I've seen a contract on Affordable mobiles for £36 a month, but the same deal is £5...

away1654 by Level 1: Joiner
  • 426 Views
  • 1 replies
  • 0 kudos

New Phone cracked screen

I have just recieved a new phone and the screen is damaged, I am trying to get a return or swap sorted out but can not find the right way to do this, I rang the number but couldn't get to speak to anyone just had the call dropped! Help!

Wand75 by Level 1: Joiner
  • 601 Views
  • 4 replies
  • 0 kudos

Pay monthly contract end.

Hi. Tried Cus Serv....too busy at these times.So here goes. My 24 month contract ends early Jan 2021. Got a txt today from O2 saying that it is going to end. The txt also said what my monthly payment was going to be after the date. Interesting as its...

Twosides by Level 1: Joiner
  • 1147 Views
  • 7 replies
  • 0 kudos

Secondary line

Hi can anyone tell me how to activate the secondary line on my iPhone 12 pro ? Do I need to get o2 to do thus?What’s happened to the on-line chat with gurus?Thanks

WTF2 by Level 1: Joiner
  • 2695 Views
  • 9 replies
  • 0 kudos