Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 252476 Views
  • 2 replies
  • 2 kudos

upgrade sim only 30 day plan

I am thinking about changing my current sim only 30 day contract and upgrading it slightly. I want to keep my phone number and have seen a plan for 16.00GBP per month. My current plane is 15.03 GBP per month Do I buy the new sim plan and insert it in...

aroma by Level 1: Joiner
  • 667 Views
  • 1 replies
  • 0 kudos

Resolved! plug

I received iphone se 2020 recently ordered to replace earlier iphone se. Charging cable received does not fit plug used for previous phone, understand its the fast charging cable.On all previous purchases plug was part of the order. I feel this shoul...

Jeff99 by Level 1: Joiner
  • 1253 Views
  • 8 replies
  • 0 kudos

Resolved! Activate Sim

Hi, I’ve upgraded my phone to an iPhone 12pro & have inserted my new sim but can’t seem to get any service? I’ve turned it on/off & it still can’t seem to connect to O2, how can I solve this?

Lauryn97 by Level 1: Joiner
  • 1392 Views
  • 3 replies
  • 0 kudos

Resolved! Recent call list

Hi, I really need to find a number that i have dialled just over a week ago. I've looked in my recent bill but it only seems to go up until the 11th of March and I need to find a number and the time I called it on the 12th of March can anybody help m...

Anonymous by Not applicable
  • 26371 Views
  • 15 replies
  • 0 kudos

Resolved! Disney+ Free 6 Months

I had a 6month free trial that was due to finish in January, but when i upgraded to a higher tariff data allowance, a few days later i find that the trial ended. I was not informed or told of this in advance, but now i cant get access to the account,...

JRSC by Level 1: Joiner
  • 1005 Views
  • 5 replies
  • 0 kudos

Upgrade

I’ve had a text about upgrading in store and O2 will make up the difference. However I can’t see anything about it online or on the app

Ryanp by Level 1: Joiner
  • 349 Views
  • 1 replies
  • 0 kudos