Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 116055 Views
  • 24 replies
  • 5 kudos

Resolved! Can I port a number mid contract from another account?

Hi thrre Happy Christmas to all. My Samsung S6 Edge battery died after 3 years so I have taken out a new O2 contract on a Samsung Note 9. My existing contract has 2 months to go. Can I run the contracts side by side and port my exist number across we...

Infobleep by Level 4: Observant
  • 1552 Views
  • 5 replies
  • 0 kudos

Resolved! Sim only contract

What is the notice period for a sim only contract ?

Corenna by Level 1: Joiner
  • 1360 Views
  • 5 replies
  • 0 kudos

Resolved! How have DemonGames got my number and charged me?!

Ok, so on friday evening i got a text from a company called DemonGames saying:"FreeMsg: Welcome! Start Playing Now @ demongames dot net for just £3/week. Ur first 24hrs are FREE! To cancel text stop demon to 65101. Help? 03333130232"Now i just assume...

CrayJay by Level 1: Joiner
  • 21788 Views
  • 1 replies
  • 0 kudos

querying my bill

Hello I would like to query/ complain about a charge on my bill.I have been charged for a telephone call to my own number while living overseas (how can I call myself???) and also for 2 days of data roaming when I have intentionally switched off Mobi...

CMH by Level 1: Joiner
  • 1464 Views
  • 11 replies
  • 0 kudos

Data block abroad?

I have a monthly O2 contract using an iPhone5s. Everything works fine in the UK.I have just spent a week in Portugal and 1) could not send a text. 2)could not access the internet...message "not subscribed to a data...(or something like that)". Made a...

ChrisP by Level 1: Joiner
  • 507 Views
  • 5 replies
  • 0 kudos

Resolved! Have I been accepted? Help??

Hello All, Sorry sure you get asked this alot.I have just completed online application for an ipad.I have recieved all the normal emails CCA and legal documents.The upfront fee has been taken. Does this mean I have been accepted??I know this doesn't ...

pchappers by Level 1: Joiner
  • 707 Views
  • 4 replies
  • 0 kudos

cancelling a contract

How on earth do I end my contract on line?!

PD by Level 1: Joiner
  • 379 Views
  • 1 replies
  • 0 kudos

Resolved! Been charged for unwanted text message.

Received a text message from the number 88130 and have been charged £2.50. Is there anyway I can get reimbursed for this as the text came out of the blue. Thanks.

Daveabuk by Level 1: Joiner
  • 1238 Views
  • 5 replies
  • 0 kudos