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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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trade in%20for%20new%20phone

I've been offered £300 for my existing phone and want to use that to pay off my remaining contract so I can upgrade my phone. Is this possible?

LCAX by • Level 1: Joiner
  • 338 Views
  • 1 replies
  • 0 kudos

I'm now paying two accounts

Hi GuysWhen I upgraded I also changed my phone number.The result is I'm now paying two lots of airtime.How do I cancel/remove/stop paying for my old phone?I have been round and round in circles on MyO2, bloody useless.Tx John

Johnods58 by • Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos

Resolved! Returning a new phone

HiIm returning a new phone that arrived scratched.I live in Norwich and as I don't want to pay for recorded delivery I was going to drop it in personally to the Communications House address on the Freepost bag I've received from o2.However there does...

Mv6mad by • Level 1: Joiner
  • 501 Views
  • 2 replies
  • 0 kudos

fraud contracts

why is it difficult for o2 to get in touch by email if it cannot reach me by phone after i reported that dpd texted me i received a phone in aberdeen when i didn’t get it in essex tilbury where i reside with my account showing 3 years contracts and r...

idkola by • Level 1: Joiner
  • 2379 Views
  • 22 replies
  • 0 kudos

I lost my Apple Watch Series 5 which I cannot find, I've ordered a Apple Watch S6 to replace my S5

I've lost my Series 5 40mm Apple Watch for two months and it was a O2 Refresh watch, I've turned my house upside down looking for it and it's nowhere to be found, I had to order myself a Series 6 44mm to replace my lost Series 5, but the smart thing ...

Roll over date.

does anyone if o2 rolls over any used data on pay monthly?

Luke30 by • Level 7: Part Timer
  • 1658 Views
  • 16 replies
  • 0 kudos

Locking

I can upgrade but my phone is fine , can I still upgrade to get the phone to give phone to my son , he is with EE will the phone be locked to O2?

Martin681 by • Level 1: Joiner
  • 478 Views
  • 2 replies
  • 0 kudos

Software updates

Hi I have had 2 software updates now, the first my caller id stopped working and crashed everytime I tried to make a call. I then had another a couple of days ago and now both me and my husband can't make any calls. Phone says its calling but no conn...

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