Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Sim arrival

I have not received my sim year and it’s been 5 days since I got a message saying 1-3 days

Resolved! Porting

My phone is due an upgrade. I have found a good deal through another company. The new pay monthly sim contract is still with O2- how do I go about porting my current O2 number to a new O2 sim?

Resolved! Nhs discou

Do you get nhs discount on 02

Sim swap

Can I use my sim for the same network on another phone (its going from a Samsung s9 to a s10)?

Airtime bill

Hello, I am just wondering does anyone else’s airtime bill keep changing?

Disney plus

I have 6 month free disney plus but I use only 1 month now I can’t login

Resolved! Internet with 4g router

I just received sim which has data, texts and calls. I only want to use data. Sim is for 4g router. When I put sim in and try to set up there is no internet signal. I'm not over technically minded so any help would be incredibly welcome. I'm still wa...

Resolved! sim upgrade with family plan

One of the sims in the family plan is due an upgrade. If I upgrade to the sim will I still receive the family plan discount on the new tariff? Thank you

Resolved! Calls to Ireland

Hello do I get charged for making or receiving calls to Ireland?

Resolved! Change number

Hi I have just changed to o2 and want ed to keep my old ee number but I keep getting cold calls and would like to change to a new number but all I can find online it how to keep your old number can anyone help me

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