Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 240259 Views
  • 2 replies
  • 2 kudos

Resolved! New phone from o2 blocked - Samsung Galaxy Z fold2

Hi, I got the Samsung Galaxy Z fold 2. It would not work or recognise my sim card. After 2 days of speaking with advisors who have said they are sending signals to my sim card. I eventually checked and the handset is blacklisted. When I called o2 bac...

BG82 by Level 1: Joiner
  • 2748 Views
  • 16 replies
  • 0 kudos

Sync

I’ve been charged £4 extra for syncing my Apple Watch to my phone but when I purchased it I wasn’t told it would be more

Emma123 by Level 1: Joiner
  • 549 Views
  • 1 replies
  • 0 kudos

Resolved! New contract

Hi.I’m with o2 now and have been for many years now. I’m looking to get my daughter a phone and wondered if I can get something for her on contract under my current contract or if not take one out on my name for her.

Melissa08 by Level 1: Joiner
  • 533 Views
  • 3 replies
  • 0 kudos

Resolved! Phone cut off

My mobile was cut off this morning and I’ve paid my bill in full!!! It still hasn’t been put back on!!! And trying to speak to a operator is literally impossible!!!! O2 is absolutely rubbish!!!!

Operators by Level 1: Joiner
  • 951 Views
  • 7 replies
  • 0 kudos

Visual Voicemail text messages

Hi,I've been receiving a text message that my number doesn't support visual voicemail many times for the past few days. I'm on a pay monthly bundle and have a Pixel 3XL so it should support it according to the website.How could I get it to work? and ...

Chris_ by Level 1: Joiner
  • 440 Views
  • 1 replies
  • 0 kudos

Resolved! Early upgrade text

I got the below text a few days ago and I’ve been trying to call to see what the terms and conditions are but the call queues have been pretty long and I’m not able to go to store to ask. Has anyone else had the text and taken the offer?“ Upgrade ear...

JadeClark by Level 1: Joiner
  • 1625 Views
  • 1 replies
  • 0 kudos

Resolved! Airtime on iPad

I have airtime on my iPad. But never use it. Can I cancel that airtime?

Stefan1 by Level 1: Joiner
  • 910 Views
  • 1 replies
  • 0 kudos

Resolved! Iwatch deal

Hi I want to take the iwatch dealBut for my daughter and not for me .

Advice by Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos

Resolved! Premium texts

Hi, my phone bill this month is very high. On looking, I have been charged £3.70 per text from a number which is under 'Kalastia consulting'. I have no idea who this is and I have been charged for apparently recieving multiple texts from them. I have...

Sinead88 by Level 1: Joiner
  • 1122 Views
  • 5 replies
  • 0 kudos