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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237369 Views
  • 2 replies
  • 2 kudos

Text messages

I am not able to receive any text messages on my iPad any help please I have just recently put a o2 sim in the tablet thanks all

Dave10 by • Level 1: Joiner
  • 363 Views
  • 1 replies
  • 0 kudos

black friday deals and out of stock

My daughter took advantage of the black friday deals and ordered a phone which was listed as in stock but due to university commitments asked for it to be delivered today (Friday). She was advised by email yesterday that the phone was now mysteriousl...

Jud by • Level 1: Joiner
  • 747 Views
  • 4 replies
  • 0 kudos

Resolved! Change order

Hi I just ordered a device online, and I seem to have accidentally ordered the wrong colour is their any way to change this ??????

Anonymous by • Not applicable
  • 2683 Views
  • 3 replies
  • 0 kudos

6 Month Disney+ ended with contract change

I had Disney+ 6 months offer already and there was a couple more months on it. I took up an offer on a sim change and I was told that I would get "another 6 months" Disney+. I have not activated the new offer, but when I sign into Disney+ it says tha...

ajo by • Level 1: Joiner
  • 713 Views
  • 3 replies
  • 0 kudos

IMEI and handset model incorrect in my o2

My o2 is listing my old device, how can I update this?The IMEI is therefore incorrect and I assume the puk code might be too.I never get my handsets from o2 anyway they are always direct from Samsung.My previous model is in use on another network now...

Liam548 by • Level 1: Joiner
  • 1781 Views
  • 8 replies
  • 0 kudos

New to O2 and my phone number hasn’t switched

Hi, I’ve just joined O2 with a new phone and monthly contract. I filled in my PAC code when I ordered the phone. How long will it take to switch over as it’s currently showing my new number.

C25apple by • Level 1: Joiner
  • 927 Views
  • 4 replies
  • 0 kudos

Resolved! Message tone

Can anyone help i get my messages but not always the text message tone I have an iPhone 11 Pro Max not sure if anyone else is having this issue.

nevzy31 by • Level 4: Observant
  • 950 Views
  • 3 replies
  • 0 kudos

Text message - is this spam???

I received the same message from 2 different numbers (07881881879 and 07826011965). Is this a spam? There is a link in the message so not sure if that is even safe. Can O2 please check this?O2: Your account has been suspended because we are having pr...

Lourdes by • Level 1: Joiner
  • 882 Views
  • 3 replies
  • 0 kudos

Resolved! Voicemail

Good morning when I leave a voicemail if I stop talking it says voicemail deposited and it cuts off. If i stop speaking for about 3 seconds how can i stop this from happening

Petcha by • Level 1: Joiner
  • 3396 Views
  • 6 replies
  • 0 kudos

No service

Why have I just lost service? And can’t regain signal to make a call?

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