Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237450 Views
  • 2 replies
  • 2 kudos

Resolved! Hi

Hi everyone sorry to bug everyone again as just confused I'm had my last 02 phone about 7 years but I'm upgraded to new phone no new line or anything just upgrade 02 said I won't get any letters I.e bonus letter as I'm not new or term and conditions ...

Kath2013 by Level 1: Joiner
  • 1953 Views
  • 15 replies
  • 0 kudos

Resolved! Charges!

Hey!..I'm being charged for sending text messages to a mobile in Jersey(Channel Islands) Is this normal? I have never been charged for that by my previous network provider and not for multimedia messages either.I added a bolt on for the multimedia me...

Louise08 by Level 1: Joiner
  • 1084 Views
  • 5 replies
  • 0 kudos

Resolved! O2 open

Hi, just wondering how long it takes for confirmation that O2 discount has been applied to your account after registering? Thanks

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catpinky by Level 1: Joiner
  • 239472 Views
  • 70 replies
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Resolved! Upgrade/cancel of contract

I'm in the last 40 days of my contract and I would like to upgrade to save on my monthly bill, I've seen an offer with o2 same as on now minutes /texts wise but more data, for less money & a new phone, with a 3rd party company,the same deal with O2 i...

Cityman by Level 1: Joiner
  • 739 Views
  • 2 replies
  • 0 kudos

Resolved! Demon Games

Is anybody else being charged on their apple watch for Demon Games? I have tried numerous times to get this issue sorted but keep being passed from pillar to post by 02. Demon games do not recognise the account but are still charging me. 02 don't see...

Mrs-Sh by Level 1: Joiner
  • 1660 Views
  • 6 replies
  • 0 kudos

Resolved! Payment amount problems

Hi I am Chandra ,I am having problems with O2 because I should be paying £ 11.29 normally but O2 started to take £57.12 for no reason but when I called them they said it’s because I called or replied to a premium number the but I haven’t done anythin...

Resolved! 4G on 5G sim

Hi, I’ve just upgraded and been sent an I phone 12 with 5G sim. There is no 5G in my area so I currently have no network and can’t use my phone away from WiFi. Is there a way I can use the phone on 4G? I have altered the settings in data roaming and ...

Lucy8 by Level 1: Joiner
  • 1148 Views
  • 2 replies
  • 0 kudos

Resolved! New SIM receiving nuisance debt collection texts

Hi there.I unboxed my new Samsung A8 tablet today and inserted my new SIM for it as it comes with a data allowance. Straight away I had a text from Lowell's the debt collection agency addressed to someone else to get in contact with them about arrang...

Salpops by Level 1: Joiner
  • 783 Views
  • 2 replies
  • 0 kudos