Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! GlobaleSIM

Hi, I downloaded an eSIM through GlobalSIM, it's showing on my device but the data isn't working even though I bought 10G. Any ideas what to do? Regards Tom

Resolved! Pay monthly sim only upgrade

I want to upgrade my tariff for more data but don't want to wait until the end of the month for it to start. Is there a way for it to start now.

Resolved! Sim Only to Contract

I hope I can explain this easily.I used to have an o2 mobile contract that expired in December last year. I was happy with my iPhone so I decided to cancel the contract at £40pm and picked a sim-only 12m contract at £15 since I wasn’t changing device...

Resolved! data usage

This is the first day of my monthly allowance. Data shows I have not got the full allocation available. I have been at home all day so far. Doesn't all data use my own router?

Resolved! PAC Code

I have just moved over to O2. When purchasing my Sim online yesterday I put in my PAC code so I could keep my number. My PAC code from my old provider expires after today, will I need a new PAC code or will the one I entered be okay?

how to access live chat with o2

I am trying to access live chat with o2 but it is saying that I am blocked?

O2 Mast Down in Paignton and No Fix Insight !!

Hi all Please can someone help me. I work from home as a key worker and my local O2 mast went down several weeks ago (couple of months now) and since then my O2 reception has almost been non-existant. I just don't get a signal in the property. Its up...

Resolved! Changing from pay monthly to pay as you go

Hello I have been trying to get help with this for the last month or so I have lung disease so it hurts to talk to people on the phone so I try and use the live chat or emailMy contracts are about to expire and all I want to do is change them both fr...

Resolved! Leave O2

How do I cancel my contract owing to changes from August?

Resolved! Overdue Bill

Hi there.Im contacting you today regarding my overdue bill.I have received your text messages about my phone potentially being disabled if I don't pay as soon as possible.I receive my universal credit payment on the 7th so I wanted to get in touch to...

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