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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 254945 Views
  • 2 replies
  • 2 kudos

Resolved! Keeping my number

I've changed providers from EE to O2 and have applied online to retain my previous number Monday evening. My number have not been transferred as yet.

EMF63 by • Level 1: Joiner
  • 410 Views
  • 1 replies
  • 0 kudos

Bill

Hi there I paid my bill late by my card and this morning o2 is taking the payment again

Deirdre1 by • Level 1: Joiner
  • 637 Views
  • 2 replies
  • 0 kudos

O2 alert.....you've been sent a media message.

I regularly receive text messages with photos attached from friends, but for the first time in the last two days I've received messages from o2_Alert saying I have a media message and need to go to www.o2.co.uk/m/ and type in my mobile number and PIN...

Tolkienista by • Level 2: Apprentice
  • 23199 Views
  • 4 replies
  • 0 kudos

Resolved! Bill

Hello,I received an email saying my services have all been suspended due to a higher than normal next bill. This bill is due to be paid 11th September.My current bill due to be paid on 11th August by direct debit.They want me to pay off my next bill ...

Bex5 by • Level 1: Joiner
  • 475 Views
  • 1 replies
  • 0 kudos

Resolved! device plan

trying to get hold of statement showing i have paid off device plan cant use my o2 or app since i have now left o2.

Submit PAC

The only way I could find to submit my PAC code was a lengthy online form which I completed on Monday. As I understand it the number should have migrated yesterday but there has been no word - either to say they've got my Code or to say it's being ac...

Resolved! When I upgrade my phone...

My phone stopped working yesterday and theres no way of getting back into it. I have found a new phone I would like to upgrade to and have it in my basket but want to ask a few questions before I go ahead. 1. I have logged into my O2 account and have...

KatieB21 by • Level 1: Joiner
  • 897 Views
  • 4 replies
  • 0 kudos

recent calls

Hi There used to be a place where you could view your recent call log and text messge log under recent usage , does anyone know where it has gone

si8 by • Level 1: Joiner
  • 2395 Views
  • 11 replies
  • 0 kudos

Resolved! Upgrade

If i upgrade my phone to a new device will i still have to pay my £15 a month sim only deal?

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