Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 15 replies
  • 5 kudos


Hi,my data yesterday and by 10pm it ad ran out,and only switched it on at 8.30on

Leeanne by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Transferring my TalkTalk number

I took advantage of the TalkTalk deals and took out an O2 twelve month contract. Two days ago I filled in the form to move my TT number which your site says would happen yesterday. I’ve not heard anything and my old TT sim is still active. Is there a...

PhilH by Level 1: Joiner
  • 5 replies
  • 0 kudos

Extra phone number on my account

After logging in to my o2 to try and work out why my bill is so much it appears there is another phone number on my account which i do not recognise and am paying twenty pound a month for. Despite several long phone calls in the past where o2 custome...

123456789 by Level 1: Joiner
  • 5 replies
  • 0 kudos


Good Evening All, Does anyone else have problems streaming radio stations from - I have spoken to them and they seem to think it is a problem with a closed port on O2. It works on other networks and WIFI, just not on O2 mobile internet.

ms1975 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Apple watch

How much would it cost for a Apple Watch?

Resolved! VAT Receipt

Hi, I'm trying to access the VAT receipt in respect of my monthly payment plan for the phone. Where can I find the VAT information please? Thanks

MFW by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Paying half now and half next month

My son managed to buy a load of game purchases and my bill is really high. Is there anyway I can pay half this month and half the next month?

Krips by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Payment

Good Morning I am wanting to change the date of my bill payment

CS1969 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Broken phone screen

Hi I have a broken phone screen and was wondering about how I get it fixed, it is insured

Shanley by Level 1: Joiner
  • 9 replies
  • 0 kudos