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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21871 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 208239 Views
  • 2 replies
  • 2 kudos

Sync

I’ve been charged £4 extra for syncing my Apple Watch to my phone but when I purchased it I wasn’t told it would be more

Emma123 by • Level 1: Joiner
  • 413 Views
  • 1 replies
  • 0 kudos

Resolved! Order

I’ve ordered a a tablet and I’ve had no contact about delivery or nothing can someone explain

Matt14 by • Level 1: Joiner
  • 276 Views
  • 1 replies
  • 0 kudos

Resolved! Bills

I’m struggling to pay my monthly bill due to finances can’t get through to anyone at all ! No way of getting help , or talking to someone . On line chat not even workingWhat can I do ??

Sammy1570 by • Level 1: Joiner
  • 274 Views
  • 1 replies
  • 0 kudos

Resolved! New contract

Hi.I’m with o2 now and have been for many years now. I’m looking to get my daughter a phone and wondered if I can get something for her on contract under my current contract or if not take one out on my name for her.

Melissa08 by • Level 1: Joiner
  • 389 Views
  • 3 replies
  • 0 kudos

Resolved! Phone cut off

My mobile was cut off this morning and I’ve paid my bill in full!!! It still hasn’t been put back on!!! And trying to speak to a operator is literally impossible!!!! O2 is absolutely rubbish!!!!

Operators by • Level 1: Joiner
  • 693 Views
  • 7 replies
  • 0 kudos

Visual Voicemail text messages

Hi,I've been receiving a text message that my number doesn't support visual voicemail many times for the past few days. I'm on a pay monthly bundle and have a Pixel 3XL so it should support it according to the website.How could I get it to work? and ...

Chris_ by • Level 1: Joiner
  • 325 Views
  • 1 replies
  • 0 kudos

Resolved! My order

I ordered a iPhone 12 pro max when I will get it . 3 days an no email I paid deposit and upfront

Bob5 by • Level 1: Joiner
  • 328 Views
  • 1 replies
  • 0 kudos

Resolved! Early upgrade text

I got the below text a few days ago and I’ve been trying to call to see what the terms and conditions are but the call queues have been pretty long and I’m not able to go to store to ask. Has anyone else had the text and taken the offer?“ Upgrade ear...

JadeClark by • Level 1: Joiner
  • 1013 Views
  • 1 replies
  • 0 kudos

Resolved! Airtime on iPad

I have airtime on my iPad. But never use it. Can I cancel that airtime?

Stefan1 by • Level 1: Joiner
  • 626 Views
  • 1 replies
  • 0 kudos

Resolved! Iwatch deal

Hi I want to take the iwatch dealBut for my daughter and not for me .

Advice by • Level 1: Joiner
  • 256 Views
  • 1 replies
  • 0 kudos
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