Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 238083 Views
  • 2 replies
  • 2 kudos

Resolved! 5g sim

Hi just got 5g phone but only have a 4g sim how to I go about upgrading my sim on pay monthly can't seam to be able to talk to someone onlinethanks

Billyboy by Level 1: Joiner
  • 638 Views
  • 1 replies
  • 0 kudos

Resolved! Receiving a call abroad after the 63 day period

I've been living abroad for a few months now and I have kept my O2 SIM so that people can still contact me on my UK number. Someone wants to call me from the UK but my partner says I may be charged. Is this true? As I've had my phone on every day, I'...

Demeter by Level 1: Joiner
  • 605 Views
  • 2 replies
  • 0 kudos

Resolved! Payments

So my payment is due on the 25th but I want to pay it today but it says payment made even though it hasn’t been.if I pay the amount will it be taken as a extra payment and it will still go out as a direct debit aswell?

Resolved! International calls

Hi when I make a international call with all the correct codes when the call connects it ends . Why is this??. Thanks

Tezza001 by Level 1: Joiner
  • 371 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

I’ve paid my bill but my phone won’t even let me ring o2 and it’s still not put my calls or data back on

Chlsprkr2 by Level 1: Joiner
  • 388 Views
  • 2 replies
  • 0 kudos

Resolved! Txt shows a different number

Hello not sure if right place to postI send a txt to better half and its its showing a different number on her phone ie she doesn't know its from meAny ideas?Many thanks

Alfredo by Level 1: Joiner
  • 602 Views
  • 3 replies
  • 0 kudos

Resolved! New phone (S20FE) not making or receiving calls

My new pay monthly will not allow me to make or receive calls, I turned it on and off and it rejoined the network then stopped again, tried to reboot again but didn't work this time. What do I do?

Nicholt by Level 1: Joiner
  • 436 Views
  • 1 replies
  • 0 kudos