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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21881 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 208793 Views
  • 2 replies
  • 2 kudos

New phone

Hi, I’ve just upgraded to the new 12 iPhone mini and cannot make calls or receive them when checking network it is saying no network till tomorrow tried calling 02 but can’t get through...

WBrowne by • Level 1: Joiner
  • 569 Views
  • 6 replies
  • 0 kudos

iPhone 11 deal

I think I’m loosing my marbles as I’m pretty sure getting this phone would turn the 15 gb data plan into a hefty 45 gb plan & now a good few months into it & still getting 15 gb.... maybe the other 30 gig is shielding & has to self isolate.....?

Sharing Data

So I'm wanting to share data on the devices which are on my acount, which are both on refresh tarriff's. Problem is, there is no 'tick box' for me to select. Both device are showing as able to share data, when I go on the 'shared data' tab?More info ...

Buying a sim for my daughter's first phone

I have a pay monthly contract. I've chosen the SIM I want for my daughter's reconditioned smart phone, chose my extra (6m free Disney very nice) put on a spend cap and asked for a new number. I've chosen to pay from the same a/c I use for my contract...

Delivery of Sim

On 5th December I took out a 12-month sim-only contract online. It said that the estimated delivery was the next day, but as it was a Saturday, I assumed that by Monday, my sim would have arrived. It is now 11th December and I have still not received...

Lilly by • Level 1: Joiner
  • 1683 Views
  • 10 replies
  • 0 kudos

Resolved! Disney plus

I’ve just got Disney plus as an email from o2 extras suggested it and I though it was fre. It I don’t think it is do his to I delete it off my account?

upgrades

Can i upgrade my monthly phone contract to a sim only contract? If so how do i do that?

Esim

Can someone tell me what app i need to download to do the Esim swap?All I was told is to download the app and do a new sim profile

Angel23 by • Level 1: Joiner
  • 472 Views
  • 3 replies
  • 0 kudos

Resolved! iPhone 12 Pro

Waited 25min to get through to O2 started a conversation but got cut off. I have transferred all data from 8plus all good but even after 2 days have NO O2 signal from my new 5G sim so still using 8plus for calls

Insurance

How much is full insurance a month i know damage cover os £7.50

Alicia19 by • Level 1: Joiner
  • 243 Views
  • 1 replies
  • 0 kudos
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