Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 271587 Views
  • 2 replies
  • 2 kudos

Resolved! Payment

Hi I paid my bill today but on the app it’s showing as not paid so I cannot use my phone

lambo1967 by Level 1: Joiner
  • 466 Views
  • 1 replies
  • 0 kudos

Resolved! Query regarding bill

My contract ended in July and I received a letter to say my monthly payments would be changed. However i appear to have one bill at £17.11 and the last one at £22.00 why are these tariffs so different

Suey by Level 1: Joiner
  • 405 Views
  • 1 replies
  • 0 kudos

Resolved! I want to speak to somebody!!!

How the hell do you get to actually talk to somebody at o2??Is there a short number to get through or has that gone???

I keep being charged

I have asked O2 so many times to cancel a sync connection. I am paying £5 a months for Iwatch connection that I don't need because I already have one with O2 and don't need two of them. They keep saying it will be cancelled but don't and can't seem t...

Jay1899 by Level 1: Joiner
  • 768 Views
  • 4 replies
  • 0 kudos

Resolved! Unused data

I have 3 devices on my plan, is it possible to share some of my unused data to one of my other devices?

LC7_9 by Level 1: Joiner
  • 392 Views
  • 1 replies
  • 0 kudos

Resolved! Customer service

After 25 happy years with o2 (BT Cellnet back when I joined), contact and customer service has gone down the drain!I suspected this would happen as soon as I heard Virgin were getting involved!Everything else I’ve tried today has failed so this is la...

Paulj by Level 1: Joiner
  • 443 Views
  • 1 replies
  • 0 kudos

Resolved! Order problem

I make a order yesterday and today the driver from dpd dont call me when he arrived , now he come bag just on 31 august, is ok if I come to o2 to collect it because next week I will be un holiday