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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
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Resolved! my data I'm so confused ?

I have an o2 pay monthly phone. so I have a mobile data of 2GB. which I don't use as I use home wi fi . now I'm using it and it says that I will not go over 2GB of data as that's qll I have to use. so now it's saying I've used so yesterday I thought ...

poppyred by • Level 1: Joiner
  • 349 Views
  • 1 replies
  • 0 kudos

Resolved! Soend cap

Please can you increase my spend cap to £30

Sarah365 by • Level 1: Joiner
  • 611 Views
  • 4 replies
  • 0 kudos

Data

Is O2 data useless everywhere or just Doncaster

Resolved! Charges

Why have 02 charged me for ring customer service £6 premium rate number?? 09110708120 Since wen as this been thr number?

Danxsx by • Level 1: Joiner
  • 1266 Views
  • 7 replies
  • 0 kudos

Resolved! Leaving O2

Can I cancel my contract by writing to O2? If so what information do I need to supply? The only obvious things are line number and name of account holder.

pauln by • Level 1: Joiner
  • 750 Views
  • 3 replies
  • 0 kudos

Ghost text messages

I am currently abroad, out of Europe. I switched off roaming and have purchased an Esim so that all data and online calls are made using this prepaid sim. However I’ve just had an alert from O2. It seems that I have sent about 10 text messages while ...

LaoiseD by • Level 1: Joiner
  • 691 Views
  • 2 replies
  • 0 kudos

Resolved! O2 wifi

Hey all, i jist wondered if anyone knew how to access 02 wifi. Im a pay monthly customer but i cant figure out how t9 hook up to it, before there was an app but not now. Much love thanks in advance

Luton by • Level 1: Joiner
  • 391 Views
  • 1 replies
  • 0 kudos

Resolved! MMS picture messages

Does anybody know if the the MMS bolt on for 50 picture messages for £5.11 per month on 02 is the price befor or after VAT is added on to the monthly phone bill?Will the charge to my phone bill be "just" £5.11 or will I then get charged an additional...

Picture by • Level 1: Joiner
  • 1458 Views
  • 9 replies
  • 0 kudos

Resolved! High data consumption

When checking my account for the month of June, I found that I had registered a disproportionately high consumption of Internet data.For 2 years it was a maximum of 1.5 Gb. Even according to the set tariff in the phone, it was about 1.1 Gb. According...

Gustav by • Level 1: Joiner
  • 814 Views
  • 3 replies
  • 0 kudos

Resolved! number swap

do i need to do a sim swap before i can keep my old number

Hartie5 by • Level 1: Joiner
  • 449 Views
  • 2 replies
  • 0 kudos
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