Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Repairs

Can anyone help me? I have done the troubleshoot and o2 said to send it to them for repairs but when I went to the post office they said they haven't sent the right documents to send away.do o2 send you the documents and packaging so you can send the...

Resolved! how do i find out my number

i dont know how to find our my number

Resolved! Change phone

Hi just want to ask took contract out other day used phone but not happy with it can I take it back and exchange to a different phone and model within 14 days.

Resolved! Invoice

Hi I need the invoice number for my new phone I had delivered to claim my free gift put cart find it when I come with the phone were could I get it from pls

Resolved! tariff change

anyone knows whats the difference in tariff upgrade with standard data and shared data ? I want to change tariff to more data and I get the 2 options but not sure which is correct for me. thanks

Resolved! How to cancel contract from abroad?

I need to cancel my monthly contract and I read that you have to call 202 and give 30 days notice. This number doesn't work from Bolivia! How do I cancel my contract? Is there a different number I can ring?

Resolved! Parental controls

How do I change parental controls? The app is useless.

Resolved! Paying off Device Plan early

I want to pay off my device plan early, or make additional payments to pay it off. I've done this on the automated system, but the system just says "payment accepted", it doesn't give you a choice of sending your payment to your airtime, or your devi...

Resolved! My bill

Can anyone tell me how I can talk to someone at 02. I have been trying to pay via app but no luck. This isn't the first time this has happened. Ty x

Number port problem

I recently joined o2 and ported my old number across, everything is working fine but if i text someone the number from my new o2 sim appears and not my ported number, my number appears fine when i call someone but not the texts.

O2

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