Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Contract upgrade

So I've been offered an early phone upgrade with a higher monthly contract price which is great, but my contract for this phone will have a bill created in about 1 weeks time on the 4th of March , so will I have to pay that months contract bill, aswe...

Resolved! Swap PAYG to Monthly

Hi,I’ve received the new SIM card but like I say I want to keep my old number, the assistant said junta need to login on MyO2 and click on swap sim, I did that but nothing at moment and not only, before the swapping they have started already charging...

Samsung Galaxy Watch 3

I can see 02 have finally started support for the Galaxy watch 3 but how do you set it up I've tried adding a mobile plan via the wearable app but it just states I need a QR code from my supplier how do I get that?

Resolved! made payment monthly 5 working days passed and the order did not come. the first payment was withdr

Hi. made payment monthly 5 working days passed and the order did not come. the first payment was withdrawn from the account

Galaxy watch 3

Hi I have a galaxy watch 3 on e sim contract but cannot get it to work with out having my phone with me the standalone is just saying emergency calls only if spoke to many people at o2 and had no luck this has been going on since December now paying ...

Direct debits

Can you check all my payments please I got five accounts but seven direct debits they are three from [personal information removed]. And four from Santander [personal information removed] and I don't know why this is Jacqueline [personal information ...

need an mck code but cant recieve a text

my daughter broke her phone so we put it in a spare samsung we had. It says the sim is locked and now its asking for an mck code.

Resolved! View family plan

How can I view who is on my family plan

Resolved! scam request for payment

Hello has anyone received a text puportedly from O2 saying that the monthly billing for my 02 plan has failed and asking for payment details to be put in again. Obviously they wanted my bank details to enable the payments to be taken. If anyone has d...

SWAP MY SIM NOT WORKING

@Thomaso1 hoping you can help, i have an upgraded phone and new sim card and, despite requesting swap my sim online and via text i am not receiving the code...

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