Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How do I get 02 to contact me ?

I had a PTP for tomorrow but the advisor has put it down for the 25th of December..my phone has been completely blocked even my sim and I have no other phone or cant get to another store at this moment I explained I hadn't been paid right this month ...

Resolved! i want chat with o2

about my monthley payment

Resolved! Data abroad

Data roaming not working abroad

Resolved! Delivery date different on tracking dpd

I have an exchange arriving Thursday 30/12/2021 but when tracking it it says Friday I need the phone on Thursday as it's faulty and isn't usable so It can be exchanged for one that works will it be delivered Friday or Thursday as o2 says 30/12/2021 a...

Resolved! Swich from o2 to o2 before the contract end

Do I need to pay cancellation fee if I swich my mobile phone to o2 from o2 but on different website than o2 website

Resolved! Exceptionally high bill

My monthly combined bill for my phone and tablet came through yesterday. It was £410.88!!! Usually it's £22.89. I've had the absolute month from hell and this has just stressed me out beyond belief. I've been with 02 for many many years now, have alw...

Resolved! Data roaming in Greece

I am in Greece and my phone has no data. I have a pay mouthy plan with allowance in all of Europe I have calls and messages coverage but no 3G/4G

Resolved! Valid VAT Invoice

How does one get a valid VAT invoice? The bills we get states "This is not a VAT invoice" and it is not as no VAT registration number is shown.

Resolved! Just got Samsung S21 5g with o2 monthly contract, Have I messed up porting my number from Three?

Hello, I have just got a Samsung Galaxy S21 5G, I cam switching from Three to o2, I choose to bring my number over from Three to o2 so I keep my number, What I have done is get the phone and inserted the sim that came in the package thinking my old n...

Resolved! Want to keep my current number

Just ended my contract for iPhone XR and got the iPhone 13 but a new SIM card come with it. I already had my sim from the iPhone XR and would like to keep this number

O2

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