Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I received a call from "O2", (or was it?) saying that they wanted to give me a discount because of Covid and received two texts while talking to them. First one was a warning about calls asking for codes, then another text with a 6 digit number to ca...
So I've had conversations with O2 about my situation, I got arrested and the police took my phone's, I gave them passwords. One of my phone's was dismantled clearly on purpose as I had given the right passwords for EVERYTHING and they have cheapskate...
Hi, New O2 customer, on SIM only plan from 26th Nov and had nothing but problems ever since, and unable to get in contact with O2 via:1. Phone (only accepting calls for emergency sitations or fraud - or when I have tried 7 times today, after being to...
Very frustrated
I have paid all my monthly bills up till now but o2 has stopped my sim from working, meaning i cant make or receive any calls or texts, nor can I use mobile data. On the app it says my bill is paid. When I called to make a payment (Just in case) it s...
I placed an order almost 2 weeks ago and I still haven’t received any emails regarding the dispatch, does it normally take this long or do I need to go to an O2 branch and discuss it with them?
I have upgraded my tariff this morning and kept my existing SIM. However since I completed the upgrade I have had no signal. I have tried removing & re-inserting my SIM and rebooted my phone but this has not worked. There was no mention that I would ...
I broke my sim accidentally by dropping tablet in the bath so I need a replacement for the monthly sim card
I ordered an iPad over 2 weeks ago it’s out of stock and needed as a Christmas present im stressing it won’t be here in time so I have tried to order a different one which is a newer model and same deal but this won’t go through as I already have one...
Hi, I have recently upgraded my iPhone 11 (4G only) to an iPhone 13 Pro (5G). I am using the same sim as was in my iPhone 11 in the new phone but have noticed that I do not get a 5G signal. Do I need a new sim and/or to activate 5G given my new devic...
