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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! discount

i work for centrica my discount code is BGC01 I’ve checked on my o2 account and it’s in place but it has not came of my bill I am still paying full price

Resolved! Roaming

Hello. What’s the best option when travelling to Dubai when I don’t need to use the phone but will want to switch it on to take photos. Don’t want to be charged any roaming charges. Thanks

Resolved! Customer care number information

Please guide me customer care helpline number from o2 i need code to deactivate voice mail

Resolved! Disney+

Signed up with virgin and o2 with bolt on service. I opted for the 6 months free Disney+, when my bill arrived today I've been charged. Tried customer service, waiting for them to reply. Anyone else had any issues?

Port 8000 blocked?

It seems I can't access my cctv through the mobile network anymore. Have o2 blocked this? I need to be able to see my cameras, who do I complain too?

Resolved! P

Hi my contract is finished in December but for my sim you taking £32 a month but I’m out of country since last year don’t know when I’m coming back I want to cancel my sim as well then when I’m back I will get a new contract

Resolved! Billing date

Hi, please reach out as I want to change my billing date as I have switched jobs and my payments have moved date. Can we change them to the end of every month please? contact me back via email or phone number. thank you

Resolved! O2 contract switched off

Hi there I was about a week late paying my o2 contract bill but paid it via the o2 banking app my outgoing calls have been switch off how long does it take to clear

Resolved! change number

Ive just got my first contract with o2 but I would like to keep my old payg number. could someone help me how to do it please

Text Messages - delay in getting through

Does anyone know why text messages sent between iPhones all using the O2 network are often delivered hours or even days late?It can't be reception, because a group message sent to 3 people in the same road/office and 2 get it straightaway and the oth...

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