Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Credit Report Dispute

I was wondering if anyone knows roughly how long it takes to hear back from the Amendment Team?I am disputing a default that has been put on my account in December 2021 (which I was never advised of). This has affected my credit score significantly a...

Resolved! Payment plan

hi I am looking to get help with my payments as I have falling behind with being off work

Resolved! No signal for 1 week

I have had no signal for one week now . I was told there was a problem with Peebles EH45 but am getting no signal in Edinburgh, where I am now . ( EH4 and EH12) Have tried all the trouble shooting to no avail . Now need urgent help

Resolved! need to speak to a person at o2 not automated

need to get in touch with o2 some how my phone has been disconnected over Christmas due not being able to pay my bill due to personal reasons I have no way of getting in touch with anyone to explain my situation, the numbers i have tried are automate...

Resolved! Paid bill but no been reconnected

I paid my bill at 12ish today but not been reconnected.

Resolved! Faulty phone.

Hello. Yesterday my phone kept turning on and off, not letting me click on apps, or let me text etc. Then it was stuck on the apple logo and the spinning loading sign for hours. I was going to reset my phone by connecting to a laptop later that day b...

Resolved! Pay outstanding bill

I’ve been on the phone to payment line now trying to get in contact and I’ve waited on the phone about 30-40 mins both times and been hung up on! I need to pay my bills as they aren’t available on my App!

Resolved! I cannot log in to my account

I've tried to log in to my online account and I cannot it is not allowing me

Resolved! Keep keep my mobile number

I wish to keep my mobile number and require a pac code

Resolved! Phone bill

Hi my phone bills have been paid however my account is blocked from calling texting using 3g and it diverts me to payment when calling someone. On the system it shows i havent paid £30.45 as i received a msg to confirm this. Can you pls help me out i...

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