Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I have 2 mobiles , both pay monthly with 02. Only 1 shows in the app and my online account. I tried adding the second mobile to the account but I got a message saying ‘this device is already registered to an 02 account’. anyone know how to fix this a...
I ordered my phone on the 28th of march and it said it would be delivered within a week, i haven't even received an email or text saying my phone has been dispatched but i have my order confirmation, where is it ?
Hello I didn’t pay few months because I had covid I sick very bad. I want to countinioun pay monthly please
Placed an order for click and collect TODAY on a phone upgrade, specifically picked the store in question as it said I could go in today and most of the others were saying tomorrow or Saturday. my order is just sitting on processing, I’ve not got a c...
I’m late paying my bill and don’t wont to be cut off my payday each month is the 11th so can I change it so I know the direct debit comes out on time and I stay connected now
So I did the package o2 volt where you get the SIM with virgin media so I switched my payg sim number over to this I can call and text people my data don't work I can't receive texts basically my medical appointments and logging into banking Apps I c...
I arrived in New York 2 days ago and enabled the O2 Travel bolt on before I arrived. But since I landed I cannot connect to a network. I've turned on data roaming, tried connecting manually, and it simply says no network available. I use a Pixel 3a w...
Hi there.I'm a little confused with the price on my latest bill. I signed up with VirginMedia on VOLT, so it was £18/month for 100Gb (boosted from 50Gb).I recognise that there was a price increase recently and I read that it should have been around 3...
Day three in the No Network house.After moving from Tesco and bringing my number over still no network. I am told "wait until we fix it". I notice bill number one arrived and hey only 24 days until number two.
Hello, I’ve received a bill for the whole of my 12 month contract when I terminated within 14 days.O2 tell me I have to pay this and then claim it back. Is this correct practise?
