Level 1: Joiner
since ‎15-03-2022

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Hello, I’ve received a bill for the whole of my 12 month contract when I terminated within 14 days.O2 tell me I have to pay this and then claim it back. Is this correct practise?
I moved to O2 yesterday from Vodafone. I used to have a 15GB data limit and never used more than 3GB in a month. Having activated my new O2 SIM around 9pm, and making no changes to the settings on my iPhone, I was surprised to see that I’ve used 2.4G...