Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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  • 2 replies
  • 2 kudos

Resolved! Contract renewal

I have a current pay monthly sim only contract which expires this month. I just want to continue and not upgrade how do I renew?

Jell by Level 1: Joiner
  • 416 Views
  • 1 replies
  • 0 kudos

Resolved! SIM card has been disconnected

My phone sim card has been disconnected while I was on a call to O2, I 2as trying to sort out getting my galaxy watch 4 activated and the lady I was talking to has done something and now my phone and watch say SIM card not provisioned and I can't get...

Ian1989 by Level 1: Joiner
  • 855 Views
  • 1 replies
  • 0 kudos

Resolved! Order confirmation different to over the phone quote

Hi, I was a Virgin media customer before the O2 deal. I changed my package today, and VM quoted me 10gb SIM for £10 p/m, on top of the £28 p/m for VM broadband. The O2 part shows as 5gb and £12. Is this normal, and VM haven't made a mistake? Short of...

CW1985 by Level 1: Joiner
  • 558 Views
  • 2 replies
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Resolved! Abroad

Hello. Can you help me?I'm travelling in Ukraine now and need to have and do a call to Ukraine,UK and AustriaI have Tariff £15 data Big Bundle and Bolt International MonthlyMy question: What tariff I shoud use and how much does it costOr what Bolt?

Mary6 by Level 1: Joiner
  • 496 Views
  • 2 replies
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Resolved! Cancel Disney+

I was given an extra of 3 months Disney + and I want to make sure it’s cancelled. O2 keep sending me a code to my iPad number which I cannot access. Could anyone help please

Liz121 by Level 2: Apprentice
  • 481 Views
  • 1 replies
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Resolved! Upgrade charges

Good morning, 

Benton by Level 1: Joiner
  • 424 Views
  • 1 replies
  • 0 kudos

Wrong address showing as delivery address

 I’ve just ordered an upgrade and they deliver address chosen was my new address but the address on the order status section of my o2 is showing my old address. I’ve rung o2 super and they say on their end it says my new address but I’m still worried...

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SC7639 by Level 1: Joiner
  • 741 Views
  • 2 replies
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Oneplus 10 on contract

Will O2 have the oneplus 10 on contract when it is released in the UK?

Daffy101 by Level 1: Joiner
  • 667 Views
  • 1 replies
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Resolved! A tivatio failure

Successful on line registration for sim only but the activation email reply from O2 insists my number is already in use and to choose another no phone no - what is that all about?

Maddy2 by Level 1: Joiner
  • 510 Views
  • 1 replies
  • 0 kudos