Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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  • 2 kudos

Resolved! Upgrade

Hi if I upgrade my phone by paying the outstanding place is it possible to keep my same sim am number just new phone ? Also will the new phone be unlocked as I travke a lot so I want to be able to use a pay an go in the phone when I’m away ?

Resolved! Payment

just made a payment of 75 pounds in error. Can you please repay back many thanks

Laura44 by Level 1: Joiner
  • 437 Views
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Resolved! Bill higher than expected

I went in Romania for a few days and I used the Sim card from UK for Internet and calls. The calls were not working. I received a high bill for my Sim card and I am not sure what happened. I spoke with someone from O2 and I advised them that I was go...

C11 by Level 1: Joiner
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Resolved! Sim

I have not received my sim 

Richard18 by Level 1: Joiner
  • 443 Views
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Resolved! 5g sim card

High I have just bought a new Galaxy phone which works on 5g, I have a 4g old phone. Will I need a new 5g sim for my new phone, or will my old one work on 5g. Thank you Bob

Bob4725 by Level 1: Joiner
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Resolved! Bill gone up for no reason

I’ve had my bill come through today which has gone up by £6. I’ve had one extra charge which was £.54 but my bill has suddenly gone up from £55 to £62.At the bottom of my bill it says total before VAT: £51.73. Total after VAT is £62.07. Can anyone he...

Resolved! 2 bills received in one month

I have received 2 bills this month and would like to know why that is? The reason for billing doesn't make sense.

IMEI blacklist for having a high SIM only bill

Posting this as a last ditch attempt to get o2 to listen as I've exhausted all other avenues. I have a SIM only deal with o2 and have a very high bill which is not overdue as the payment date is not until the 28th of the month but someone at o2 felt ...

ar6544 by Level 1: Joiner
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Order sent to wrong address

Hi i received a phone call on 19th and have order 2 pay monthly sim cards.my card used for id amd credit check is registered to an old address where the building is actually demolished now the lady from o2 who i spoke with said she would amend my del...

Resolved! Pay As You Go A Better Deal!!

Hi my bill has just increased from the agreed 12 p/m. So I thought I would look at pay as you go and other deals. Even though I don't use all my data MyO2 only suggested tariffs with more of everything for "peace of mind". For 10 I can get the unlimi...

Mark0 by Level 1: Joiner
  • 885 Views
  • 2 replies
  • 0 kudos