Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 431801 Views
  • 2 replies
  • 2 kudos

Resolved! Phone

Want to cancel a order I’ve just done

joyce55 by Level 1: Joiner
  • 492 Views
  • 1 replies
  • 0 kudos

Resolved! Keep O2 number on another O2 account

I currently have an iPhone XR on O2 and the contract has now finished, I pay£40 per month. I want to get the iPhone 12 for the same amount monthly, but to upgrade through O2 is not possible as they want around £57 a month for a similar contract. I ca...

CJP1 by Level 1: Joiner
  • 1036 Views
  • 3 replies
  • 0 kudos

Resolved! Scam or for real?

Just had someone call me up, allegedly from O2, offering me a 45% reduction in my bill if I just answer two texts. I've no idea if they are genuine and if O2 really wants to reduce my bill send me an email or write to me. Don't have someone who I can...

erictharg by Level 1: Joiner
  • 1205 Views
  • 2 replies
  • 0 kudos

Resolved! Monthly Charge

Hi i recently ordered a new plan from you and applied my student discount to the checkout, it appears that the discount has not been applied, is anyone able to look into this for meThank you

Macshaw by Level 1: Joiner
  • 691 Views
  • 2 replies
  • 0 kudos

Resolved! data Sharing

Good Evening My Mrs just joined O2 recently but her data is only 1 GB, I would like to share my data with her, i have tried to do that through my account but unable to figure it out how to do that. please advise how can i do that? Kind RegardsMuhamma...

MA570 by Level 1: Joiner
  • 1112 Views
  • 2 replies
  • 0 kudos

Resolved! Missing a bill for Feb 2022

Hi, I’m missing a breakdown of my February 2022 bill. I need to see it to get a phone number that I need for a legal case. What do I do? I’ve tried contacting O2 via chat but no one has replied to me and I don’t have time to sit on hold

Resolved! Cost of a call to an eu number

Good evening. I thought my calls to an eu number where in my tariff but today I called someone and I got a message saying that I am charged for it. Is that right?

Diana5 by Level 1: Joiner
  • 655 Views
  • 1 replies
  • 0 kudos

Resolved! Fraudulent call?

I have been contacted by 0330 053 2334 stating they will be giving me up to 40% discount on my bill, can you confirm if this is o2 or a fraudulent scam? they sent me a one time code but I was not comfortable with the conversation and ended the call, ...

Iggy1978 by Level 1: Joiner
  • 3071 Views
  • 3 replies
  • 0 kudos

My bill

I have been cut off from your network for about 2 weeks now you don't call me to tell me this you send me messages that I cannot read due to me being blind as you already know but still send me text messages I will be paying my bill on Thursday 28th

Benny-12 by Level 1: Joiner
  • 544 Views
  • 1 replies
  • 0 kudos

Resolved! Change payment details

Hi, Can someone from O2 advise on how to change payment details - I currently pay my son's account but as he is no longer in full time education, he can pay it himself. Please advise on how this is done.

keithjp85 by Level 1: Joiner
  • 2272 Views
  • 1 replies
  • 0 kudos