Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 264974 Views
  • 2 replies
  • 2 kudos

Resolved! Using iPad abroad

I'm trying to get a definitive answer on how I can use my iPad Pro when I go abroad. I have a Pay monthly contract with 25Gb data per month. I have spent 4 hours today between the online chat and on the phone to O2.I have had 3 different answers:1. Y...

IanJRob by Level 1: Joiner
  • 3039 Views
  • 4 replies
  • 0 kudos

Resolved! i have just changed my o2 number, why is my data playing up?

Any ideas?For example, my Spotify will only play off WiFi, not data or when I try to visit certain sites on safari ( I tried goldsmiths jewellery site & the Spotify website) - it says ‘ safari cannot open page because it could not establish secure co...

TullyD90 by Level 1: Joiner
  • 634 Views
  • 1 replies
  • 0 kudos

No mobile network available

I have recently upgraded my phone with a s22 ultra and I m not able to make or receive call. I ve tried on the handset a different number and works fine. During call the 4g goes on H+ and then call drops after 1 min. It is like my sim has been swappe...

Simone4 by Level 1: Joiner
  • 513 Views
  • 1 replies
  • 0 kudos

Resolved! Contract

Hi thereright my boyfriend got me this phone on a monthly contract but said it was on his contract but could get a separate phone so I don’t know how much the bill is or it’s not under my name but I wondered if I could pay this off and get my own? is...

Billie3 by Level 1: Joiner
  • 679 Views
  • 3 replies
  • 0 kudos

4G calls turned off

Had a pop up message on my phone from 02 saying 4G phone calls have been turned off on this phone by 02Anyone had this??

Danm27 by Level 1: Joiner
  • 54096 Views
  • 11 replies
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Resolved! Bill not claimed by o2

Hi all, my bill was due to be paid by Direct Debit on the 1st. This has not been claimed by o2, there has been no attempt of it coming out my bank account and there has been no bank holiday that I am aware of. The my o2 app says my bill is paid. Have...

new number

hi all, just had my number changed over the phone with o2, now iv got sim 1 not provisioned, can't call o2 up off my phone as it says no sim inserted. thanks liam

liam92 by Level 1: Joiner
  • 442 Views
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Resolved! Getting more data

My phone has run out data. I have upgraded the contract, but that doesn't start for 7 days - the monthly payment date. However, the o2 website won't allow me buy a bolt-on of extra data to keep going until the upgrade. Until then, I have no mobile da...

CS3 by Level 1: Joiner
  • 343 Views
  • 1 replies
  • 0 kudos