Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 256147 Views
  • 2 replies
  • 2 kudos

Resolved! No mobile data

I've paid my bill my phone is working but my sons has no mobile network so he can't text or call.

Debztar by Level 1: Joiner
  • 554 Views
  • 1 replies
  • 0 kudos

Resolved! Failed credit check

Really hoping for some help/advice! On Thursday I tried to take a new contract out with o2, through Mobile Phones Direct. After a few hours I received a notification from MPD to say I'd failed their security check so the order had been cancelled. No ...

K136 by Level 1: Joiner
  • 7451 Views
  • 4 replies
  • 0 kudos

Resolved! Death of third party phone user

I bought a SIM Only for someone in my family. If a third party phone user sadly passed away would the main O2 account holder still liable for termination fees even if the third party phone user sadly passes away or would O2’s bereavement team waive t...

Phone97 by Level 1: Joiner
  • 1670 Views
  • 6 replies
  • 0 kudos

Resolved! I cancelled my order

I cancelled my contract with you as you couldn't keep my number. You took 36 pounds from my account. Can you please reemburse me immediately.

Bongar by Level 1: Joiner
  • 510 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Watch cellular

Hi sorry for silly question I’m advance. im with giffgaff at this moment, and just bought Apple Watch from Apple. realised about cellular, i was thinking to move to o2 for iPhone and watch. im really confused with this. can I just buy monthly SIM car...

Smire by Level 1: Joiner
  • 6210 Views
  • 3 replies
  • 0 kudos

Resolved! Bill

My number is xxxxxxxxxxx. On my latest bill it says I bought something for 35.99? I don't know what this is. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Tammie by Level 1: Joiner
  • 526 Views
  • 2 replies
  • 0 kudos

Trying to trsf number from Three to O2

I have filled in the online form to trsf my old number across to O2, but I keep getting a "failed security checks" from BluePrism, an automated, very, very irritating email. I've tried 4 times so far, keep getting exactly the same email. Help!

Anonymous by Not applicable
  • 1021 Views
  • 8 replies
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Resolved! Billing

So, I joined O2 in January and within a month I get notification of an imminent 7.8% tarriff increase. Might as well go back to equally gouging Vodafone. On top of that, my wife's phone was supposed to have some sort of 'together' discount - I did ex...

PeterMM by Level 1: Joiner
  • 393 Views
  • 1 replies
  • 0 kudos

Resolved! Xbox series s

So I already have a contract through 02 I'm looking into getting a xbox series s but is that only for customers that do not have a contract?

Lisa8 by Level 1: Joiner
  • 701 Views
  • 1 replies
  • 0 kudos