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Price Increase

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AndrewSM
Level 1: Joiner
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on ‎23-02-2022 16:13

on ‎23-02-2022 16:13

I have received a text saying that my tariff will increase in line withe Feb RPI index 7.8%. How is this possible when: 1) February is not over and 2) The Government haven't released the RPI figures yet. Anyone know the answer?

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MI5
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on ‎23-02-2022 16:39

on ‎23-02-2022 16:39

@AndrewSM 

It's the January rpi figure that is used.

https://www.moneysavingexpert.com/news/2022/02/millions-of-o2-and-three-customers-are-to-be-hit-with...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

on ‎23-02-2022 16:39

on ‎23-02-2022 16:39

@AndrewSM 

It's the January rpi figure that is used.

https://www.moneysavingexpert.com/news/2022/02/millions-of-o2-and-three-customers-are-to-be-hit-with...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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on ‎23-02-2022 16:40

on ‎23-02-2022 16:40

@AndrewSM You can join the discussion here: Robdoggery.... 11.7% increase - O2 Community

I DO NOT WORK FOR O2



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gmarkj
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on ‎23-02-2022 16:42

on ‎23-02-2022 16:42

Feb might not be over but the o2 comment says the RPI was published on 16th Feb @AndrewSM 

https://www.o2.co.uk/prices

I have had a look and can't find an announcement, but if o2 has it then it might be available to businesses.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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