Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos


Hi is any change i can buy only sim card

Dam by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! My bill

£11.00 what is this for that you have taken from my bank account on the 3rd June

Woody1 by Level 1: Joiner
  • 5 replies
  • 0 kudos

offers for Talk Talk customers

I found a link to O2 on TalkTalk my ISP Is said there where offers for TT customers for Mobile accounts. It linked me over and I found the offers one. One ( for instance ) was £6 for 3GB and 1000 min. I selected this offer and whent to check out. It ...

Resolved! Final bill

Hi, how do I get my final bill to pay off rest of contract. I'm leaving early

Paul15 by Level 1: Joiner
  • 3 replies
  • 0 kudos

PDF Bills not available

I get an error message when I try to download a pdf bill. I spent 2 hours on live chat yesterday trying to resolve the issue but it was painful and I didn't get anywhere. I need the bill for a cashback claim. Does anyone have any advice?

O2 Open

I am a teacher and was told I could get 25% off my monthly bill. I have texted Open to 61202 with my company name but this is the message I get back:We're sorry. We can't find your company on O2 Open. Speak to your benefits manager or check out some ...

LauraG by Level 1: Joiner
  • 2 replies
  • 0 kudos

Direct debt

How can I change the date of my direct debt

Martibhoy by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Xperia 1 II

Hi, I just pre ordered the Xperia 1 II on refresh. The device portion of the contract is paid for as I paid upfront for it. Am I able to switch to a cheaper sim only tariff once I receive the phone? Thanks

kamalaggi by Level 4: Observant
  • 2 replies
  • 0 kudos

Help with release of "pending" transactions

Having been thwarted in all but one of the three attempts to pay in full for my handset, I am now left with two "Pending" transactions reserved from my current account.I cannot cancel them, and the bank tell me they also cannot cancel them saying tha...

Cancelling direct debit

Hi all. I was coming to the end of my contract with 02 and switched to vodafone. PAC code etc done successfully. I was told to expect a 'final bill' but can't access my02 anymore because my number is no longer registered with 02. Received an email sa...

KM2102 by Level 1: Joiner
  • 1 replies
  • 0 kudos