I've got a new phone and new SIM. I have gone online and done the SIM
swap but i'm still getting the message 'SIM 1 not provisioned'. Can
anyone help why? Thanks
I've got a new phone which came with a new SIM so was switching to use
it. I've gone through the steps in the link above.I've tried it in my
old phone and the same message still appears. Could a faulty SIM card
cause this message?