Solved: Message Failure

cath1416 · ‎10-05-2022

Every time i send a text message i get 'message failed to send' unless its through i message.

gmarkj · ‎10-05-2022

Sounds like the phone is not connected to a network, or the message settings are not correct @cath1416

Can you make calls or use mobile data? If no, then there is an issue with the network connection which could either be the SIM or the phone.

If yes, then it is a message settings issue.

See some information in the guide below.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

gmarkj · ‎10-05-2022

Sounds like the phone is not connected to a network, or the message settings are not correct @cath1416

Can you make calls or use mobile data? If no, then there is an issue with the network connection which could either be the SIM or the phone.

If yes, then it is a message settings issue.

See some information in the guide below.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

O2