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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 239927 Views
  • 2 replies
  • 2 kudos

Resolved! New contract

Hi I have a sim only account and yesterday I’ve ordered a new phone and contract but I want that separate to my sim only account I don’t want it to replace it

Amanda13 by • Level 1: Joiner
  • 526 Views
  • 1 replies
  • 0 kudos

Resolved! Order processing

Ordered today, on my O2 app it says order confirmed and a tick. Now processing does this mean its accepted or is it still going g through credit checks?

emlou8 by • Level 1: Joiner
  • 844 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

I have been charged way too much on my bill. I'm thinking of changing my network altogether if that's going to happen. You have left me with hardly any money to live since you have took such a large amount of me. £136.96. Because of that now I can't ...

Samzo97 by • Level 1: Joiner
  • 421 Views
  • 1 replies
  • 0 kudos

Resolved! Still No double data volt bolt on

HiAny ideas why my double data volt bolt on has still not come through? Still only got 5gb after 2 refreshes now. Also I have looked in my volt bolt ons and it is not in there. This was purchased through Virgin if that makes any difference

Hagus72 by • Level 1: Joiner
  • 4439 Views
  • 13 replies
  • 0 kudos

migrating my family sim on virgin to o2

Hi,I'm trying to migrate my family pay monthly SIM cards from Virgin to O2 ,the ist o2 sim was upgraded when they upgraded my virgin braodband.I had 3 family sim and manged to change to 2 to o2 sim.When i went to pourchase another thrrough special o2...

APS by • Level 1: Joiner
  • 584 Views
  • 2 replies
  • 0 kudos

Resolved! Average data use

Hi can anyone tell me how I find out my average monthly data use please ( can only see the current month on my account) thank you

ka5 by • Level 1: Joiner
  • 868 Views
  • 3 replies
  • 0 kudos

Resolved! O2 Customer Service Agent Screws my Account up

After returning an Upgrade that I was not happy with. I decided to call 202 on Friday morning to discuss options. The Customer Service Agent decided to take it to change my data package as I was on the "Wrong Kind of Data Package for an iPhone" I tri...

Resolved! How to cancel insurance

I don’t know how to cancel the insurance you guys put on my phone contract

Megan918 by • Level 1: Joiner
  • 480 Views
  • 1 replies
  • 0 kudos
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