Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Data Roll Over - New VM / O2 Volt Customer

Morning all Sorry if this has been asked before (I could only see it in PAYG). I have recently signed up to Volt in VM. One of the requirements was to change my mobile from Virgin to O2. I don't mind this in the slightest but I was a bit worried as I...

Resolved! There is any normal number to customer service?

I try 3 difrent number to contact with customer service to pay my bill but i cant call from that number what i won pay , so i use pay as you go and automatic secretary

Resolved! I want to cancel a bolt on

I want to cancel a bolt on and don’t know how do do it ...can anyone help ?

Resolved! Help

Is there a way I can chat live to someone at o2?

Resolved! Keep my number

Hello I want to keep my old number

Resolved! Refund not received.

On Tuesday 22/3 I was informed my order had been cancelled and that I would receive a refund within 5 working days. I understand it is 5 working days today but as I didnt ask for the order to be cancelled and then had to shell out the same sum of mon...

Resolved! travel

I'm travelling to Thailand. My account has the free europe bolt on, when I look to change it to travel which is £6 per day it says you can't return to the europe bolt on when I return. Is that correct?

O2 open

Won’t let me add family discount with O2 open for the 20% off air time

Cannot contact O2

I have been travelling overseas and not used my O2 sim for a number of weeks. Now you seem to have deleted my entire account. I have misplaced my SIM and can’t contact anyone to sort that out. Apparently I can only contact you via ‘my o2’

Resolved! premium text

hello. any one knows something about this number 83149- premium text? it appears on my bill every other day charging 0.83 around midday, totaling 8.30 per month as a extra.

O2

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