Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237155 Views
  • 2 replies
  • 2 kudos

Resolved! O2 travel

Hi The information not clear. I am going to France 31/5/22 - 4/6/22 and I would like to know the costs of using my phone whilst there?And is there anything I need to do to activate it?Thanks in advance.

Hoey13 by Level 1: Joiner
  • 360 Views
  • 1 replies
  • 0 kudos

Resolved! Data Rollover

I've recently moved over from Virgin Media.With VM I could rollover unused Data.Is this the case with O2?

Sandra13 by Level 1: Joiner
  • 704 Views
  • 2 replies
  • 0 kudos

Resolved! Phone bill increase

Hello I signed up to Virgin Media which included a SIM card for £25 a month, this was in March. My bill for line rental is now £27! March: £25April: £27.92May: £27.92 I had no emails about any RPI increases. Could this be it?

Resolved! Free roaming in USA

Hi all, I spend ~5 weeks per year in the US so I'm keen to get a sim-only deal with free US roaming. I've identified two O2 plans that have this feature - two 24-month "Plus Plans" (10gb and 30gb) are advertised with, "Roam at no extra cost in 75 des...

mickyb28 by Level 1: Joiner
  • 1654 Views
  • 2 replies
  • 0 kudos

Resolved! Change Bank Details

I know how to change the details - and it says I have - but when I go on the page again it doesn't have the up to date details.How long does it take for the details to update? Seems like it hasn't changed...

MelMA by Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos

Resolved! 5G not working

Hi, My partner and I recently upgraded with O2 and have the same phone and tariff. When we’re out together, he will get 5G but I won’t (I haven’t never had it since upgrading). I have checked my settings and everything seems fine. Any ideas?

Paige97 by Level 1: Joiner
  • 6933 Views
  • 7 replies
  • 0 kudos

Credit check

So basically my boyfriend put the credit check under my name however I am under 18 so it needs to be changed because I am the one only paying for the phone.But I dunno what to do now because I can’t change the details what can I do!!

Cezza by Level 1: Joiner
  • 961 Views
  • 7 replies
  • 0 kudos

Resolved! Repairs to my S20 ultra

I contacted you over a year ago concerning damage to my camera on my S20 ultra after then you gave a replacement which is not the same model and also made me make a payment of £90 to repair it I have to this date still not received any update from yo...

Thomas31 by Level 1: Joiner
  • 367 Views
  • 1 replies
  • 0 kudos

Resolved! My bill date

hi there I need my bill date changed I did talk to someone last month about this abd they said they have changed it to the 20th of every month