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My calls go to voicemail

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cyber
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on ‎17-08-2022 15:07

on ‎17-08-2022 15:07

I have keyed ##002# as advised in this forum but it didn't correct the problem

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MI5
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on ‎17-08-2022 15:33

on ‎17-08-2022 15:33

@cyber 

To just turn off voicemail you dial 1760. 

Guide: All you need to know about O2 Voicemail 901 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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jonsie
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on ‎17-08-2022 15:10

on ‎17-08-2022 15:10

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎17-08-2022 15:33

on ‎17-08-2022 15:33

@cyber 

To just turn off voicemail you dial 1760. 

Guide: All you need to know about O2 Voicemail 901 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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cyber
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on ‎17-08-2022 16:02

on ‎17-08-2022 16:02

Thank you MI5. It is a solution that is not perfect because then if I can't answer the phone my calls won't go to voicemail but I keyed 1760 then 1750 to turn it back on and it fixed the bug

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MI5
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on ‎17-08-2022 17:39

on ‎17-08-2022 17:39

You're welcome @cyber 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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