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Data not updating

sue23
Level 1: Joiner
  • 3 Posts
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I have made  quite a few  calls  but my data says I still have my full monthly  allowance. 

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madasaf1sh
Level 78: King of Kings
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@sue23 

 

The information on my o2, isnt live, so it can take day or so to update, in my o2. 


Have you tried logging out of the app or website, and trying again to see if it updates.

f you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@sue23 

Normal phone calls don't use data.

They come from your calling allowances which are unlimited so will always be displayed as that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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