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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237563 Views
  • 2 replies
  • 2 kudos

bill payment issues

Hi everyone, i've had an issue with O2 lately; namely, bills being paid, but i still receive notifications of unpaid bills. At first, i thought they were spam mails so i ignored them. Until my line got cut off. so i called client service to ask what ...

claude by • Level 1: Joiner
  • 2215 Views
  • 3 replies
  • 0 kudos

Resolved! Lost sim

Lost my sim need new one

Resolved! Payment

How do I change payment date

Tandy by • Level 1: Joiner
  • 349 Views
  • 1 replies
  • 0 kudos

Resolved! Upgraded phone and got Disney+ for 6 months

I’ve just upgraded my phone and tariff which came with 6 months free Disney + as an O2 customer I already subscribe to Disney + and get £2 my subscription. How do I get my 6 months free?

FiBe by • Level 1: Joiner
  • 738 Views
  • 2 replies
  • 0 kudos

Resolved! difficulty in contacting an Agent

I have tried on several occasions and all ways to contact someone to discuss an issue with my tool account £6.99 this was paid at the beginning of the week but I am receiving letters saying that I have broke my contract which I take exception too. I ...

Resolved! My account

Hey I had my partners phone on my account that was over due I wanted to pay it but it’s not on there

Bex11 by • Level 1: Joiner
  • 375 Views
  • 1 replies
  • 0 kudos

Resolved! PAC code

I am leaving 02 i went into the shop other week they cancelled my watch data and put me on a 30 day cancel at anytime i have gone to txt 65075 for my PAC code it wont let me have it says two numbers are on account because 02 have not cancelled my wat...

Hate02 by • Level 1: Joiner
  • 520 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel account

How do I cancel my account I want to go sim only and take my number with me

Jodayle by • Level 1: Joiner
  • 379 Views
  • 1 replies
  • 0 kudos

Resolved! Moving Pay Monthly to PAYG

Hi, I requested to pass from Pay monthly to PAYG on the 14th of June. I was sent a new SIM card that arrived on the 20th, and the advisor told me to put it in a device and the swap would be automatic. It is 30th and it has been any swap of SIM cards ...

JOseacg by • Level 1: Joiner
  • 395 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel sim only plan

Hi how do i go about cancelling a sim only plan out of contract next week thank

Sandi44 by • Level 1: Joiner
  • 410 Views
  • 1 replies
  • 0 kudos
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