cancel
Showing results for 
Search instead for 
Did you mean: 

Question about switching to O2 monthly contract

jojka90210
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, I am planning to switch from my current SIM only contract with 3 which ends on the 27th of this month to a new SIM only contract with O2, but am not sure on when the best time to do this is. I have already told 3 I am leaving them and have received my PAC code, but I am not sure when I should buy my new O2 sim. 

I would like to avoid paying for 2 contracts at the same time, so I am hesitant to buy the new SIM from O2 immediately and wait for the 28th to move over. Can anyone let me know if the O2 contract starts from when i buy it or when I put it in my phone and use it first? thanks

 

Message 1 of 4
561 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 66: Unequalled
  • 12901 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

o2 will start you the day the order is placed @jojka90210 but you can get them to refund a few days between the contract starting and the sim arriving.

Best time to port would be once the o2 sim has arrived and you have confirmed it working.

Guide: Migration & porting into O2  

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 4
554 Views
3 REPLIES 3

gmarkj
Level 66: Unequalled
  • 12901 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

o2 will start you the day the order is placed @jojka90210 but you can get them to refund a few days between the contract starting and the sim arriving.

Best time to port would be once the o2 sim has arrived and you have confirmed it working.

Guide: Migration & porting into O2  

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 4
555 Views

Enlli
Level 69: Guiding Light
  • 9016 Posts
  • 68 Topics
  • 1797 Solutions
Registered:

The PAC issued by Three is valid for 30 days. So you should be in the time frame

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 4
550 Views

Bambino
Level 86: Prestigious
  • 24427 Posts
  • 1062 Topics
  • 3821 Solutions
Registered:

@jojka90210 Also bear in mind that O2 doesn't port numbers on the weekend, so you're best to start the process early in the week, whichever week you choose.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 4
548 Views