Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237782 Views
  • 2 replies
  • 2 kudos

Resolved! Sim

My sim hasn't arrived but it is showing remaining data the number and activated extras is this normal when it hasn't been put into a phone?

Arasheed by Level 6: Acolyte
  • 535 Views
  • 2 replies
  • 0 kudos

Resolved! Number porting from Three

HiNumber has been ported across from three today and new number from 02 is still active and old number from three is not recognised. Cannot receive texts on either number. Know there has been issues in the past are these still ongoing? Thanks

Re order

Got contacted by o2 on Saturday re upgrade it got all sorted out including the £30 upfront payment phone was set to be delivered Monday **Personal info** by DPD waited in all flipping day nothing got told there was a delay but would be with me today....

Resolved! Changed my sim

Hi. Ive recently changed my sim from a pay as you go to a pay monthly. Ive kept my old number but ever since ive swapped the sim card, I cant text or use any internet. I can still make phonecalls and receive texts. Any idea what the issue is? Thanks

Domi_23 by Level 1: Joiner
  • 680 Views
  • 4 replies
  • 0 kudos

Resolved! Lost phone

Hi, I lost my phone and unfortunately my address has not been updated on the account. O2 are sending out a replacement sim. Is it just a matter of a simple SIM swap?

CToal by Level 1: Joiner
  • 617 Views
  • 3 replies
  • 0 kudos

Resolved! New sim

Just signed up with o2 for a sim only deal and I have already had my first bill even though the SIM card hasn’t even been delivered yet

Dallas88 by Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos

my first and second bills

when i signed up for my new account in June, i signed up for a monthly device cost of £11.50 , and a airtime plan of £18.00 per month.however my July and August bills are charging me £19.95 per month.Why is this please ?

PhilJoy by Level 1: Joiner
  • 825 Views
  • 3 replies
  • 0 kudos

Resolved! Voice mail

Is voicemail included in sim only deals  

Roym by Level 1: Joiner
  • 448 Views
  • 1 replies
  • 0 kudos