Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Pac code requested now phone not working

I requested a pac code from o2 as I intend to move provider once my contract finishes in a couple of weeks. Now my phone won't make or receive calls. Help!

Resolved! Turkey

can I use my data abroad?

Resolved! Multisave

My daughter is on my o2 family but she has got a new phone and she is wanting to pay for it herself any ideas how I can remove her?

Resolved! O2 open showing a technical error

I keep getting a technical error when applying my code. I’ve received and clicked the link on an email but then I’m stuck at the verification stage

Resolved! No signal sim card

How is that possible to pay for a sim card and get ensure from the agent that the sim card will work abroad and now beeing abrod I dont have any signal, I cant call, I cant get any call, o dont have any internet conection, unless I get wifi??? I trye...

Resolved! Moving to Australia (Want to keep Handset)

I’ll be moving to Australia next month and want to keep my handset. Would it be possible for me to swap my sim with an Aussie sim and continue using my phone but on a Aussie Tariff?

Resolved! How do I end a contract if I don't speak English?

How do I end a contract if I don't speak English?It's easy to sign a contract - you can do it online - you can turn on an automatic translator.I need to terminate the contract, and I communicate only in Polish.

Resolved! moving to O2

hi , i moved to O2 and supplied you with My PAC code on the order, today i received my new sim, and i put it in the phone, what shall i do next.

Big Bundle

I have just purchased a big bundle SIM and have gone to top up on the O2 app. I topped up £15 for the bundle however, it’s only allowing me to use the £10 bundle. Does anyone know how I can switch to the £15 as of today and not next month?

Resolved! upgraded contract and number disconnected

Hello, i've been having some trouble recently. I decided to leave o2 and go to GiffGaff so i started the number transfer to GiffGaff.I rang o2 to cancel my contract and the salesman gave me a better deal so i decided to stay with o2 and i was told by...

O2

Forum Posts