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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21121 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 197831 Views
  • 2 replies
  • 2 kudos

Resolved! Disney+

I have been trying to figure out why my bill has jumped up not too long ago and have finally realised I have been signed onto a Disney+ subscription I never asked for and never received any details about.

Irwin109 by • Level 1: Joiner
  • 189 Views
  • 1 replies
  • 0 kudos

Massive money taken from my account

02 sent me a text asking if I wanted to add an extra. I applied for an iPad with £0 upfront. As soon as I applied 02 took my full handset payment of over £1000 which was my sons Xmas money for him and my grandson. I have had 4 phone calls with o2 one...

Drewmcmon by • Level 1: Joiner
  • 302 Views
  • 2 replies
  • 0 kudos

Resolved! capping my bill

how do i set a cap to stop my bill going over a certain amount.

kyan154 by • Level 1: Joiner
  • 208 Views
  • 1 replies
  • 0 kudos

Resolved! Can not find my address on O2

Good morning. I have tried many times to get a Monthly Pay Phone but always I can not find my address. It only appear some flats in the list. As my flat is new I thought that it was happening because the Council Tax was not with Band on, but I alread...

Resolved! "Change your mind"

I have had a new iPhone 13 for just over a week. I have been having buyers remorse that perhaps I should have ordered one with more storage. I am waiting a return postage bag to send it back. I have used the phone for a short time very carefully, in ...

cmor84 by • Level 1: Joiner
  • 915 Views
  • 9 replies
  • 0 kudos

safesearch

how do i turn safe search off?

toe by • Level 1: Joiner
  • 264 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade Via WhatsApp

Hi. I recently upgraded my contract via o2 on WhatsApp, and I'm trying to look at upgrading my other contract but all my conversations are lost when I switched to my new phone, so I can't find how to contact the WhatsApp team again :'(

DjSammyD by • Level 1: Joiner
  • 423 Views
  • 1 replies
  • 0 kudos

Resolved! New sim and phone

Hi, My current o2 number is x I recently purchased a new phone contract with the number Y. I believe you have received the PAC code. can you please confirm what I now do? thanks

Treeves88 by • Level 1: Joiner
  • 186 Views
  • 1 replies
  • 0 kudos

Resolved! Wrong order

I made an order but thought it was an iPhone but it went through all wrong. Trying to cancel it so I can order correct device but can’t get hold of anyone . Any ideas

Stjohns11 by • Level 1: Joiner
  • 183 Views
  • 1 replies
  • 0 kudos
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