apple watch cellular issue
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on 18-05-2020 12:38
Hi, i have just ordered a new apple watch 5 cellular arriving, i want to give my partner my old apple watch 3 also cellular, is it as simple as:-
1 - me deleting my 3 from current phone and installing the new 5
2 - Some how getting partner to make contact with 02 re new watch contract set up for the 3
Not sure if the watch is registered to me or if its just a bolt on to my contract that will work with what ever i have take its place?
Thanks!!!!!
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on 18-05-2020 12:46
You should be able to remove the 3 yourself as it's not tied to your account on the system.
Follow the setup routine to enable your 5 and get a data plan.
Your partner will then need a cellular plan for the 3.
Current contact details here Guide: Coronavirus Community Help and Support
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on 18-05-2020 12:54
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on 18-05-2020 12:54
Thank you MI5
Think its the setting up of the 3 with a new contract thats going to be the headache then as been trying to get on 02 via Livechat or text since yesterday evening!
Fingers crossed!
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on 18-05-2020 12:59
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on 18-05-2020 12:59
This number seems to work well 0800 587 4005
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on 18-05-2020 13:23
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on 18-05-2020 13:23
Thanks for your help MI5,
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on 18-05-2020 13:24
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on 18-05-2020 13:24
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on 22-05-2020 15:15
Hey @Richyrich did you get this sorted or are you still having trouble?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
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on 11-07-2020 14:46
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on 11-07-2020 14:46
HI, apple watch 3 cellular has lost its connection when away from the phone, have unpaired and paired with no change,
02 still shows all normal their end re E- sim, any ideas or is it a case of starting again as new watch?
Thanks
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on 11-07-2020 19:50
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on 11-07-2020 19:50
Sounds like you need to start from scratch @Richyrich
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