ait time

[Jackie21]

i would like to stop the airtime on telephone number [removed] as i was told when i brought the phone that i needed to buy the airtime but i have never used it and i am still paying for it.

i also need to change my address which i have asked for on a number of occassions and this has not been done.

my old address was [removed]. Please send all corrspendence to my new address.

Please contact me by e-mail or telephone number [removed]

I would like this done asap please.

Kind regards

Jacqueline Welborn

[mod note: these posts are publicly viewable so we'd ask people not to post personal info. Thanks! 😊]

[Enlli]

* FLAGGED for personal identifiable information.

[MI5]

@Jackie21 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2 

[Oxonian]

@Jackie21 

You might find relevant information in Guide: Cancelling Your Contract. 👍

[MI5]

Why?