Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 229196 Views
  • 2 replies
  • 2 kudos

Cancel contract

Hii would like to cancel my broadband contract please 

Rachmc95 by Level 1: Joiner
  • 862 Views
  • 8 replies
  • 0 kudos

disconnected for a bill that is £0.00

I upgraded through o2 switch up in November. I keep receiving letters and emails about disconnecting my phone due to an unpaid device plan, the letter didn’t include the amount I apparently owed but on further inspection I noticed the emails saying ‘...

Bingo99 by Level 1: Joiner
  • 712 Views
  • 3 replies
  • 0 kudos

billed for an extra which was cancelled

hi community, I had a free extra, which was canceled following the steps given. Cancellation of auto renew was confirmed via text and email from O2 - yet they have still billed me full price at end of 3 months trial and I've had to go through cancell...

anon11 by Level 1: Joiner
  • 602 Views
  • 4 replies
  • 0 kudos

Resolved! SIMO Contract Ends in 2 WEEKS. 30 Day notice required?

My sim only contract ends in approx 2 weeks time. Im going to leave O2 to a different carrier and keep my number. My original plan was to request the pac code on the day after my contract ends to avoid early termination fees (although INFO said I onl...

Resolved! Roaming in EU

My Plan includes rooaming in EU. Can you please give more details 

Pradeep by Level 1: Joiner
  • 307 Views
  • 1 replies
  • 0 kudos

Resolved! Want to cancel one of my 2 plans/phone numbers

Hi I would like to cancel one of my plans/phone numbers as I have not been using it for months but keep my primary one. Thank you for your help. Kind regards,Larisa Titu

Larry32 by Level 1: Joiner
  • 795 Views
  • 7 replies
  • 0 kudos

Cant login

It won’t let me login to the app or add my extra to my account

iMendez by Level 1: Joiner
  • 232 Views
  • 1 replies
  • 0 kudos

Resolved! Airplane

I’ve paid my arrears and my next bill is due on February the 19th but my airtime plan isn’t working

will_82 by Level 1: Joiner
  • 265 Views
  • 1 replies
  • 0 kudos

Resolved! Can I get a phone contract with a debit card

Hello I am looking to get a phone on contract with 02 as my old phone is broken and I am in need of a new phone but cant afford 800 pound for the new iphone, can afford it monthly but just can't get past the 02 credit check, I saw online that if I ca...

-Ash by Level 1: Joiner
  • 3259 Views
  • 21 replies
  • 0 kudos