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OB19
Level 1: Joiner
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on ‎28-02-2019 17:03

on ‎28-02-2019 17:03

Hi, i want to change my accounts ownership from my dad to myself. How can i do this because the customer services phone line keeps hanging up on me.

 

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MI5
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‎28-02-2019 17:08 - edited ‎28-02-2019 17:09

‎28-02-2019 17:08 - edited ‎28-02-2019 17:09

@OB19 wrote:

Hi, i want to change my accounts ownership from my dad to myself. How can i do this because the customer services phone line keeps hanging up on me.

 

Hi @OB19 

You need to apply for a contract in your own name and pass the credit checks etc.

You can then get your Dad to transfer the old number to your new account.

PS. do this when you are due for an upgrade or you will have to pay cancellation fees on your current contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 153586 Posts
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  • 29315 Solutions
Registered:

‎28-02-2019 17:08 - edited ‎28-02-2019 17:09

‎28-02-2019 17:08 - edited ‎28-02-2019 17:09

@OB19 wrote:

Hi, i want to change my accounts ownership from my dad to myself. How can i do this because the customer services phone line keeps hanging up on me.

 

Hi @OB19 

You need to apply for a contract in your own name and pass the credit checks etc.

You can then get your Dad to transfer the old number to your new account.

PS. do this when you are due for an upgrade or you will have to pay cancellation fees on your current contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
Former Staff
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on ‎04-03-2019 07:49

on ‎04-03-2019 07:49

Good morning @OB19 , and welcome to the forum Wave I hope you found the info above useful, but if you have any further questions please do let us know!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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