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Wrong phone description on my account

Nick02
Level 1: Joiner
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My account still shows my old phone iPhone 6s but I changed it to an 8plus. How do I get this changed and updated?
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MI5
Level 94: Supreme
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@Nick02 

It will update itself eventually but it doesn't really make much difference.

If you really need it updating, you need to call O2 to do it Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151807 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Nick02 

It will update itself eventually but it doesn't really make much difference.

If you really need it updating, you need to call O2 to do it Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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