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Anonymous
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Will my phone upgrade cost me?

I was offered a contract in february which I started on the 10th of that month, and the guy on the phone said after 6 months they'll give me a phone upgrade. I'm just wondering, is that actually free or will it cost me? im on a simplicity tariff, and I have a pay as you go iphone 4 which i bought new, it's on it's last legs though so thats why I accepted the contract to receive the free upgrade and I'll be upgrading to the 4s.. anyone know if it will cost me?
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Posts: 81,071
Topics: 575
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Registered: ‎04-01-2009

Re: Will my phone upgrade cost me?

There will probably be a charge depending on the handset you want to upgrade to. Best give them a call or try upgrading on line, angy cost will beshown there.

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Anonymous
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Re: Will my phone upgrade cost me?

Thanks! I'm only upgrading from a iphone 4 16gb to 4s 16gb, but I'm sure the guy said 'free' upgrade so i assumed i wouldnt have to pay! Smiley Sad and it doesnt show me online, it says when I could of got an upgrade when my contract is over but I was offered it after 6 months which i have confirmed with o2 however it doesn't show up on 'my o2' so I cant see how much it would cost me, i'll have to ring them tomorrow but i was just worrying!
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Posts: 81,071
Topics: 575
Solutions: 3,920
Registered: ‎04-01-2009

Re: Will my phone upgrade cost me?

Don't worry at this stage, speak to themand hopefully they should give you afree upgrade if that is what was offered to you.

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Anonymous
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Re: Will my phone upgrade cost me?

thankyou Smiley Happy i hope so!!
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Anonymous
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Re: Will my phone upgrade cost me?


rachelakam wrote: im on a simplicity tariff,

anyone know if it will cost me?

 


Isn't the simplicity a sim only contract ? Quick check of o2 site says it is... "simplicity (sim only tariffs) "

 

So as such you don't get a phone with it.

 

Cheapest i-phone 4s is going to cost you

one off £299.99 then £21.50 a month for 2 years.
 
I wonder if you missunderstood that you are on a SIM only contract, and thought that a upgrade includes a phone. Sadly a upgrade of simplicity is just a new sim, allowing you to move to diffrent mins/data etc. 
 
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Posts: 81,071
Topics: 575
Solutions: 3,920
Registered: ‎04-01-2009

Re: Will my phone upgrade cost me?

On a new 12 month Simplicity contract there is an option to upgrade after 6 months.