Why is it almost impossible to easily cancel your account
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 13-08-2024 21:22
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 13-08-2024 21:24
- 12575 Posts
- 80 Topics
- 3299 Solutions
on 13-08-2024 21:26
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 13-08-2024 21:26
You cant just cancel an account because YOU lost a sim card, you will need to pay off any device plans or early termination fees.
To report the sim lost follow this guide Guide: Lost or Stolen O2 Device? - How to Report it
To cancel then its this guide Guide: Cancelling Your Contract
And customer services are closed so you will need to call tomorrow at 8am UK time
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
- 2 Posts
- 1 Topics
- 0 Solutions
on 13-08-2024 21:28
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 13-08-2024 21:28
Thanks but not helpful
The reason I wish to cancel my wife's account and now my own is the appalling level of support
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 13-08-2024 21:30
Lost and stolen should be 24 hours, so stay on the line for an agent.
You can call using Skype if need be Guide: A Guide to Skype
Or if you have an O2 sim, it's a free call to
+44 7860 980 202 |
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

