This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Why is BB Text & Web tariff or bolt on no longer available?

Go to solution
Anonymous
Not applicable

on ‎26-07-2014 08:28

on ‎26-07-2014 08:28

My partner recently changed his tariff from BB text & web to the big bundle because of a change of phone. But since then, his phone broke and had switch back to using a blackberry only to find out after topping up that he couldn't change his tariff back or add a bolt on for his BB services.
Message 1 of 15
3,245 Views
0 Kudos
14 REPLIES 14

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 154336 Posts
  • 658 Topics
  • 29428 Solutions
Registered:

on ‎26-07-2014 13:04

on ‎26-07-2014 13:04

Call CS on 4445 or try live chat.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 15
1,205 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to MI5
  • 154336 Posts
  • 658 Topics
  • 29428 Solutions
Registered:

on ‎26-07-2014 13:07

on ‎26-07-2014 13:07

http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 15
1,201 Views
0 Kudos

Go to solution
Anonymous
Not applicable

on ‎26-07-2014 13:11

on ‎26-07-2014 13:11

We've gone full circle to my first post. slight_smile
Message 13 of 15
1,198 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 154336 Posts
  • 658 Topics
  • 29428 Solutions
Registered:

on ‎26-07-2014 15:11

on ‎26-07-2014 15:11

At least the op now has a full set of facts to make an informed decision wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 15
1,191 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to MI5
  • 98315 Posts
  • 616 Topics
  • 7249 Solutions
Registered:

on ‎26-07-2014 15:23

on ‎26-07-2014 15:23

Hopefully sorted by now:smileyhappy:

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 15 of 15
1,188 Views
0 Kudos
Top Kudoed Authors
View All
Top