Solved: Why has my airtime plan doubled?

Doomed · ‎17-05-2019

Why has my airtime plan doubled

Cleoriff · ‎17-05-2019

As no one here has access to your account, we can't answer that question. You would be better to contact customer services and ask them https://www.o2.co.uk/contactus

Don't use Live chat.

Best of luck and welcome to the forum

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎17-05-2019

@Doomed

As no one here has access to your account, we can't answer that question. You would be better to contact customer services and ask them https://www.o2.co.uk/contactus

Don't use Live chat.

Best of luck and welcome to the forum

Veritas Numquam Perit

MI5 · ‎17-05-2019

@Doomed

Login to your MyO2 for a full bill breakdown http://www.o2.co.uk/myo2

If you let us know what the extra charges are for we can possibly advise further.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎17-05-2019

@Doomed Have you upgraded your tariff by any chance?

TallTrees · ‎17-05-2019

Hi @Doomed

Need to contact Customer Services soonest.

I phoned them this morning at 08.30 am perfect time.

Good luck hope you get sorted out soon.

HAPPINESS IS BEE SHAPED

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