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Why has my airtime plan doubled?
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on 17-05-2019 12:23 - last edited on 17-05-2019 12:31 by EmilieT
Why has my airtime plan doubled
Solved! Go to Solution.

Re: Why has my airtime plan doubled?
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on 17-05-2019 12:37
As no one here has access to your account, we can't answer that question. You would be better to contact customer services and ask them https://www.o2.co.uk/contactus
Don't use Live chat.
Best of luck and welcome to the forum
Re: Why has my airtime plan doubled?
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on 17-05-2019 12:41
Login to your MyO2 for a full bill breakdown http://www.o2.co.uk/myo2
If you let us know what the extra charges are for we can possibly advise further.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)




Re: Why has my airtime plan doubled?
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on 17-05-2019 13:52
@Doomed Have you upgraded your tariff by any chance?
Re: Why has my airtime plan doubled?
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on 17-05-2019 17:22
Hi @Doomed
Need to contact Customer Services soonest.
I phoned them this morning at 08.30 am perfect time.
Good luck hope you get sorted out soon.