Solved: Why do I keep getting billing when I never activat...

Anonymous · ‎25-11-2016

Why do I keep getting a bill when I am not in a contract and got no phone

MI5 · ‎25-11-2016

@Anonymous
As customers like yourself, we can only guess the contract didn't get cancelled so you must contact CS to sort it out http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎25-11-2016

@Anonymous
As customers like yourself, we can only guess the contract didn't get cancelled so you must contact CS to sort it out http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎26-11-2016

Yes you really need to sort this out now and clarify with customer service. Things have been known to go wrong after a change of mind and rather than get an unwarrented default on your credit file, call them first thing this morning.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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