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Why are you billing me when I have left

Nothere
Level 1: Joiner
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‎22-11-2023 16:25

‎22-11-2023 16:25

I left 02 recently but you are chasing me for another monthly payment 

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MI5
Level 94: Supreme
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‎22-11-2023 16:28

‎22-11-2023 16:28

@Nothere 

You get your final bill after 30m days.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
Level 85: Esteemed
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‎22-11-2023 17:05

‎22-11-2023 17:05

@Nothere If you were paying your bill by Direct Debit, leave it in place until you receive a zero bill. Many people have been caught out and found themselves with a credit problem if they haven't done that.

I DO NOT WORK FOR O2



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