12-09-2022 19:10
I found 2 great sim only deals on various comparison sites (£8/m 20Gb data and £10/m 30Gb data) when I tried to sign up for them it was nigh on impossible, either the shop page was impossible to get to or the web page failed to load.
Turned off my VPN, went to the same offers on 3 different comparison sites, tried 3 different browsers, no luck.
The furthest I got was saving the offer to my O2 basket, when I signed back in later to purchase the deal my basket was empty, the offers are still showing on the comparison sites.
Anyone else had this experience?
Solved! Go to Solution.
12-09-2022 23:53
Because the offers are from third parties you cannot save them to your basket unless you purchase the offer immediately after saving
I had the same issue until I took the offer up straight after saving
Once you leave the O2 website the basket empties automatically
12-09-2022 19:20
12-09-2022 19:20
I would speak to the comparison sites, as it sounds like the links don't as they, they also have time limits on the tracking urls (basically so the site can track your purchase).
12-09-2022 23:53
Because the offers are from third parties you cannot save them to your basket unless you purchase the offer immediately after saving
I had the same issue until I took the offer up straight after saving
Once you leave the O2 website the basket empties automatically
13-09-2022 10:44
Hi @CarlN2010 were you able to get your purchase through?